Privacy Policy
Smart Messaging Inc. · 37 Begonia St, Casper, WY 82604, United States · Last updated: September 2026
Data controller
Smart Messaging Inc., 37 Begonia St, Casper, WY 82604, United States, is responsible for your personal data. Contact us through a support ticket or at support@smart-messaging.com.
What we collect
Your email address, an optional name, your account activity (orders, numbers, wallet transactions), support messages, and technical data such as IP address for security and fraud prevention.
How we use it
To provide and secure the Service, process payments, prevent abuse, and respond to support requests. We do not sell your personal data.
Payments
Crypto payments are recorded on public blockchains. We store the transaction reference to credit your account.
Call data
Call and message records processed by our carriers are used only to deliver the Service, for billing and to comply with legal obligations.
Retention
We keep account data while your account is active and for as long as required by law afterwards.
Your rights
You can request access to, correction of, or deletion of your data by opening a support ticket.
Cookies and analytics
Our website uses Google Analytics 4, loaded through the Google tag (gtag.js), to measure visits and understand how the site is used, for example which pages are viewed and how visitors arrive. Google Analytics may set cookies in your browser and processes information such as your IP address, device and browser details, and interactions with the site.
The site is also served through Cloudflare, which we use for security and performance, such as protecting the site against attacks and delivering pages quickly. In doing so Cloudflare processes IP addresses and request information and may set cookies that are necessary for these functions.
The site does not currently show a cookie banner. You can block or delete analytics cookies at any time in your browser settings or with Google's Analytics opt-out browser add-on; blocking strictly necessary cookies may affect how the site works.
Legal bases (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:
- Contract: to create and run your account, deliver your numbers and related features, process payments and provide support.
- Legitimate interests: to keep accounts and our systems secure, prevent fraud and abuse, enforce our terms and acceptable use policy, and improve the service, where these interests are not overridden by your rights.
- Legal obligation: to keep records and respond to requests where the law requires us to.
Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, to correct it, to have it deleted, to receive it in a portable format, and to object to or ask us to restrict certain processing. Where processing is based on consent, you may withdraw it. You may also complain to your local data protection authority.
If you are a California resident, the California Consumer Privacy Act as amended by the CPRA gives you the right to know what personal information we collect and how we use it, to request deletion and correction, and not to be discriminated against for exercising these rights. We do not sell your personal information and do not share it for cross-context behavioural advertising.
To exercise any of these rights, contact us at the address below. We may need to verify that the request comes from the account holder before acting on it.
International transfers
Smart Messaging Inc. is based in the United States, and your data is processed in the US and in other countries where our service providers operate. When personal data is transferred out of the EEA, the UK or another region with transfer rules, we rely on appropriate safeguards recognised by the applicable law, such as standard contractual clauses.
Service providers
We share personal data only with providers that help us run the service, and only as far as they need it. The categories are:
- Hosting and security providers, which host our systems and protect the website and services.
- Analytics providers, which help us measure how the website is used.
- Telecom carriers, which route the calls and SMS for your numbers.
- Blockchain networks, on which USDT and USDC payments are recorded publicly as part of how those networks work.
Contact
For privacy questions or to exercise your rights, email support@smart-messaging.com, or write to Smart Messaging Inc., 37 Begonia St, Casper, WY 82604, USA.