A real phone number for online sellers

Updated 2026-10-22 · By the Smart Messaging team (Smart Messaging Inc.)

Short answer: A dedicated Smart Messaging number handles marketplace and store account verification, payment and shipping tools, storefront contact details and courier calls, keeping it all off your personal phone. Choose a mobile or local number where most buyers are, or one in each market. It renews automatically and codes are readable from any browser, so a lost phone won't lock you out.

Selling online means dealing with platforms, payment providers, couriers and buyers, and most of them want a phone number. A dedicated Smart Messaging number keeps all of that in one place and out of your personal phone.

Where sellers need a number

Seller and store accounts on marketplaces and e-commerce platforms, which often use a phone for verification and security.
Tools behind the store: payment processors, shipping services, ad accounts and email platforms.
Contact details on your storefront, invoices and packing slips.
Couriers who need to reach you about a pickup or a return.

Where a store number is used

Where	What the number does
Marketplace and store accounts	Verification and account security
Payment, shipping, ad and email tools	Verification for the tools behind the store
Storefront, invoices and packing slips	Public contact details for buyers
Couriers	Lets them reach you about a pickup or a return

Keep the shop and your private life apart

When your personal mobile is on every order confirmation, buyers can reach you at any hour and your number spreads across dozens of systems. A store number puts a boundary in place.

Answer it on your laptop while you pack orders, forward it to your phone at set times, or let an assistant pick up through SIP.

If you ever sell the business or bring in a partner, a dedicated store number is also far easier to hand over than your own mobile. The number, and the accounts linked to it, can stay with the shop.

Selling into more than one country

If you ship to the US, the UK and Germany, a local number in each market can make you easier to call and more familiar to buyers. You can hold several Smart Messaging numbers, each with its own dashboard view, and route them all to the same phone or helpdesk.

Every number, in any of the 181 countries we cover, starts at the same price.

A local number also helps with the practical side of cross-border selling. Couriers and customs brokers in that country can reach you without dialling abroad, and buyers who prefer to call before a larger purchase are more likely to do so.

Account security for your seller accounts

Your store accounts hold payouts and customer data, so the number on them should never lapse. Smart Messaging numbers renew automatically from your wallet, and codes are readable from any browser, so a lost phone does not lock you out of your store.

Each platform has its own rules about how many accounts you may run. Follow them: a number from us is for your legitimate store, not for getting around limits.

The plan behind every number

Your store line includes unlimited incoming calls and SMS, 500 outgoing texts and 1,000 outgoing minutes per month, SIP credentials, call forwarding to any phone, a browser dialer and a live SMS dashboard. It costs from $1.80 per month, billed yearly ($21.60 per year). Every number is covered by a 7-day replacement guarantee.

Setting up your store number

Choose the country where most of your buyers are, and a mobile or local number.
Pay with USDT or USDC from your wallet; activation usually takes minutes.
Update your storefront contact page and platform account settings with the number in international format.
Set forwarding or install a softphone so you never miss a buyer's call.

Top countries for online sellers

Numbers in stock as of 2026-11-02. Every number costs $1.80/month, billed yearly.

Country	Number types in stock	Price
United States (+1)	Mobile 12 · Local 25 · Toll-free 3	$1.80/mo billed yearly
United Kingdom (+44)	Mobile 13 · Local 14 · Toll-free 6	$1.80/mo billed yearly
Germany (+49)	Mobile 8 · Local 23 · Toll-free 2	$1.80/mo billed yearly
Canada (+1)	Mobile 10 · Local 18 · Toll-free 7	$1.80/mo billed yearly
Australia (+61)	Mobile 10 · Local 18 · Toll-free 2	$1.80/mo billed yearly
France (+33)	Mobile 15 · Local 13 · Toll-free 5	$1.80/mo billed yearly

Included on every plan

Unlimited incoming SMS
Unlimited incoming calls
500 outgoing SMS per month
1,000 outgoing minutes per month
SIP credentials, call forwarding and web dialer
Keep your number as long as you want
Works with WhatsApp, Facebook, Google, Telegram and thousands more
7-day replacement guarantee — free new number if it doesn't work for you
7-day money-back guarantee if the number is unused

Numbers from $1.80 per month, billed yearly ($21.60 per year). Pay with USDT or USDC.

online sellers numbers — FAQ

Will marketplaces accept this number for verification?

Yes, our numbers receive verification SMS and calls like a SIM. If a marketplace doesn't accept yours, you get a free replacement within 7 days, or the 7-day refund if the number is unused.

Can I have numbers in several countries?

Yes. Order one number per market and manage them all from the same account. Each one appears separately in your dashboard, so you always know which market a buyer's call or message came from.

Can an assistant answer buyer calls?

Yes. Share the SIP credentials with them or forward calls to their phone.

Can I send order updates by SMS?

You get 500 outgoing SMS per month for normal customer conversations. Bulk marketing messages are not supported.

Do I need to live in the country of my store number?

No. Sign-up needs only an email address.

How long can I keep the number?

As long as you want. It renews automatically from your wallet each year.

What if a platform rejects the number?

Replace it with a new number free within 7 days (up to 2 times). If the number has not been used for any call or SMS, you can request a full refund within 7 days of purchase instead.